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Privacy Policy


This website ("J&C PACIFIC Website") is provided to you by J&C PACIFIC Sdn. Bhd ("J&C") on the following terms and conditions ("Terms and Conditions"). By accessing any page on this J&C Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions may be updated by J&C from time to time without prior notice. You should check the Terms and Conditions for updates each time you access the J&C Website.


Our Commitment To Privacy

As your privacy is important to us, we provide this Statement explaining our online information practices and the choices you can make about the way your information is collected and used. For easy accessibility, this Statement will be made available on our homepage and on every page of our website.



This Statement covers all aspects of J&C Website on which our privacy statement hyperlink appears. The information covered by this Statement is personal information an individual provides to J&C outside of his/her trade, business or profession ("Information").


The Information We Collect

There are two forms of Information that J&C collects online: Website Visitorship Information and Personal Identifiable Information voluntarily provided to J&C by J&C Website visitors.


Website Visitorship Information

J&C gathers Information on Website activity, such as data on the number of people who visit the J&C Website, the pages they visit, the duration of their stay, etc. Website Visitorship Information is:
- Collected on an aggregate, anonymous basis, which means no Personal Identifiable Information is associated with this data;
- Gathered through the use of web server logs and cookies.


Personal Identifiable Information

Personal Identifiable Information is collected on certain pages of the J&C Website. If you contact J&C online to ask a question, post a feedback, register a recently-purchased product, inquire about products you may already own, or participate in voluntary online surveys, you will find that those contact forms ask for certain types of Personal Identifiable Information to assist us in complying with your requests.


J&C may ask you to provide Personal Identifiable Information, on specific pages of the J&C Website. The information requested may include your name, address, e-mail address, contact number, agent id and terminal numbers and the dates of purchase, and your comments.


How We Use Information

We use the Information you provide about yourself to perform the service you have requested and may use that Information to provide you with information about other J&C products and promotions that may be of interest to you. Your Information may be shared among our employees, agents or other related and unrelated J&C entities and/or business partners acting on our behalf to conduct surveys or to provide a product or service you have requested. We do not share this information with non-J&C companies except to the extent necessary to complete your requests and, in the event we do share it, it is subject to their agreement to treat it as confidential business information and with the understanding that it may not be used for any purpose other than to perform their function. If you inquire about a product that J&C does not sell directly, we may forward your information to a J&C authorized dealer, distributor or other reseller. Use of your information by the authorized dealer, distributor or reseller is governed by its own policies, not J&C's. J&C may also provide links to dealer sites from the J&C Website. See our discussion below and in our Terms of Use about further information about such links.


We use return email addresses to answer the email we receive as well as to provide you with product and service updates, special promotions and offers.


In the course of growing or restructuring our business, we may purchase the assets of another company or sell the assets of our company. During these transactions, information about customers is frequently considered a business asset that is the subject of such a purchase or sale. Also, in the unlikely event that J&C, or substantially all of its assets are either acquired or subject to liquidation in bankruptcy, Information may be transferred as well.


The J&C Website may contain hyperlinks to and from other Internet websites, including other J&C Company websites. These websites may have different privacy practices from the ones described here. Since this Statement applies solely to this Website, please read the privacy statements of the other websites you visit. For more information about hyperlinks, please see the Terms of Use posted elsewhere on our J&C Website.


We release Information when we believe release is appropriate to comply with law, to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of J&C, J&C Website users or others. This includes exchanging Information with other companies and organizations for fraud protection and credit risk reduction.


Our Commitment To Data Security

J&C strives to ensure that our systems are secure and that they meet industry standards. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the Information we collect online. The security of personal information you may submit in connection with a promotion entry, survey response, and/or registration for any feature on the J&C Website is of the utmost concern to us, and we strive to ensure its security on our systems. However, no data transmission over the Internet can be guaranteed to be completely secure, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We will continue to assess new technology to evaluate its ability to provide additional protection of your Information.


Right to Amend our Website Privacy Statement

J&C reserves the right to amend this Statement at any time. Changes will be effective immediately upon posting on the Website.


How To Contact Us

If you have questions or concerns about this Statement, please contact us at:



Unit 11-B, Plaza Sungai Mas,

Batu 5, Jalan Ipoh, 51200,

Kuala Lumpur.

Tel : + 603-6250 0088

Fax : + 603-6250 8115

E-mail: customerservice@jcpacific.com.my